We hope you are happy with your purchase in Campos de Ibiza, however, if you are not satisfied with any of your articles or find there is any damage, you have fourteen (14) working days from the date of delivery of the package, to return the product(s).
All shipping costs for exchange or return products are at the customer’s expense, except in the case of prior damage to the product. In this event, Campos de Ibiza will assume the shipping costs. You must complete a return form provided by Campos de Ibiza and attach it with the returned package. Please contact the customer service department of Campos de Ibiza to firstname.lastname@example.org. Once we have received the item(s) return(s) and the completed form, you will have the option to exchange or obtain a voucher redeemable within three months for the purchase of any of our products (excluding shipping).
This process is executed within 72 hours after receiving the returned package. All returned items must have original labels and packaging as when originally delivered by Campos de Ibiza, be un-used and in the original condition.
Campos de Ibiza will not accept any items opened, damaged, used, worn, without tags or broken.
Returned items must be sent (expenses paid by the client) via certified mail or courier to the following address:
Campos de Ibiza
Fray Vicente Nicolás, 23
Ibiza, 07800 – Balearic Islands
Campos de Ibiza reserves the right to drop packets that are not sent by registered postmail or a certified courier company.